We don't just design and build some of the world's leading Telecommunications, Media & Entertainment online platforms; we run them too. We are a leader in hosted and/or managed solutions. Our customers find a managed service approach increasingly attractive as online platforms become more complex and expectations around scalability, reliability and security increase in parallel with consumer demand for

• Access to more and higher quality content across many devices
• Increased interactivity and community features with their content

The value-chain for content delivery is fragmented, with most provider companies supporting only pieces of the overall solution. Telecommunications, Media & Entertainment companies need an end-to-end integrated approach that helps drive revenue across a range of commerce models associated with evolving consumer demands. A typical online platform might have upwards of 30 different software products integrated for full value-chain functionality - search, EPG, community, recommendations, CRM, commerce (advertising-, pay- and subscription-based approaches and other commerce models), registration, SSO, syndication, CMS, the list goes on.

In addition to these core services, an online platform requires the integration of commodity IT services (hosting services, base level security, network services, hardware provision, OS management) with higher level management functions such as application monitoring and management, software deployment, bug-fix and minor enhancement services, performance management, application level security testing and more.

Finally, the line between application and infrastructure blurs in more complex platforms. ioko's expertise in the different elements of the application stack is available 24/7 to assure smooth operation of media and entertainment online content services.

Each of our customers and their online platforms have unique requirements. In response to this, ioko offers flexible arrangements in managed services based on particular needs or current IT investment.

Letting ioko support day-to-day operations of online platforms enables Telecommunications, Media & Entertainment companies to focus on more strategic matters. Work with ioko to reduce complexity and operational risk with a flexible, customized managed service offering.